When do you bill me and what is a part month?
We usually bill one billing period (month or year) in advance. For example, if you are billed monthly, an invoice dated 31st March covers the full month of April.
When you sign up for a new service your first invoice may include two charges. One charge for the partial month from when you started the new service and the full bill for the coming month. For example if you created a new server on the 15th of March, you will receive an invoice at the start of April that covers the 15th » 31st March as well as 1st » 30th April. This is usually explained in the invoice line items.
If you have any further questions about our billing feel free to get in touch.